Our Loyalty Program
How do I join?
Once you join our mailing list or create an account at The Pink Door, you will automatically be enrolled in our Loyalty Program!
How do I earn points?
You earn 1 point for every $1 dollar spent on the current and the most resent past season. Points are not rewarded to other previous seasons. For more questions, please email us at pinkdoormemphis@gmail.com.
You also earn additional points by liking us on Facebook and Instagram as well as celebrating your birthday with us! Please log into the portal on your right hand side for more ways to earn points!
How do I check my points balance?
Please log into the portal on your right hand side to check your points balance.
How do I redeem points?
You can redeem every 500 points for $15 off your order (only applies to full-priced Lilly Pulitzer apparel purchases).
If you are in our VIP groups, you can redeem more points for a larger discount!
Do points expire?
Yes, starting in November 2024, points will expire after 1 year.
What are the VIP groups and how do I qualify?
Everyone automatically joins our Lilly Lover tier.
Once you earn 750 points, you will move into our Barefoot Princess tier.
- You will earn 2 points for every $1 spent.
- You can redeem 1,000 points for $30 off!
Once you earn 1,500 points, you will move into our Jungle Queen tier.
- You will earn 3 points for every $1 spent.
- You can redeem 1,500 points for $45 off!
So, the more you spend, the more you shop with us, the more points you can acquire!
Is there anything else I should know?
If you use your loyalty points on an order, you do not get your points back when returning an order or item.
We switched Point of Sale systems in November 2024. We only transferred our most recent (past 2-3 years) customer's points. If you do not see any loyalty points under your name, please contact us at pinkdoormemphis@gmail.com.
THANK YOU for shopping small! We appreciate our customers, and we hope that y'all love our new loyalty program!